Warehouse Operations Manager

Join our team as a Warehouse Operations Manager!

Are you an experienced and dynamic leader with a passion for optimizing warehouse operations and driving continuous improvement? Join our team as a Warehouse Operations Manager for Airfreight and play a key role in shaping the future of our logistics operations. We are seeking an individual who excels in leading teams, enhancing operational efficiency, and delivering exceptional customer service in a fast-paced environment.

• Working Days / Hours: Monday to Friday - 9:00 to 17:30
• Location: Heathrow, UK

What will you be doing?

• Manage Operational Teams: Oversee and guide the warehouse operational teams to achieve growth and profitability targets.
• People Management: Develop, support, and guide direct reports through performance reviews, coaching, and effective communication.
• Optimize Warehouse Space: Develop solutions for maximizing warehouse space utilization and explore opportunities for ancillary revenue generation.
• Support Strategic Planning: Contribute to the Strategic Department Business Plan and annual budget planning. Develop and implement operational and customer excellence strategies to meet growth and profitability targets.
• Drive Financial Performance: Manage financial performance to meet and exceed departmental targets. Contribute to budgeting and financial planning processes.
• Manage Customer Relations: Maintain a deep understanding of customer needs and ensure the development of SOPs that exceed expectations. Handle customer inquiries, problems, and complaints promptly.

About You

• Previous experience of relevant freight forwarding with strong operational and warehouse management skills.
• Proven track record in continuous improvement and best practices.
• Familiarity with WMS systems and aviation security policies.
• Proven leader capable of driving business improvements and change.
• High levels of initiative, energy, and a proactive approach.
• Excellent leadership and motivational skills.
• Strong relationship-building abilities with internal teams and external stakeholders.
• Six Sigma.
• Lean/5S agent.

What We Offer

When you join our team, you can expect:

• Clear career paths and ample development opportunities.
• 25 days of annual leave, plus a day off for your birthday.
• Pension scheme with up to 6% employer contributions.
• 15% Bonus
• Car allowance.
• Private healthcare cover.

Next Steps

Apply now by following the provided links and attaching your CV.

At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.

Please be aware that candidates will be subject to necessary right-to-work checks for the UK, a 5-year referencing process and a criminal records check.

Professional Development, Work-life Balance, Working Internationally

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.