PMO L2 (Service Co-Ordinator - Senior)

Job: Gurugram

Must-Have Skills and relevant experience

· Successfully completed commercial or technical professional training in information technology

· Experience in the role of a Service Coordinator or Project manager in IT Network/ SD-Wan is a plus.

· Knowledge of ITIL practices, knowledge in project management would be advantage.

· Strong organizational skills in managing priorities.

· Experience in handling hardware/software rollouts.

· Confident handling of ticket systems (e.g. Service Now), knowledge of Ariba is a plus.

· Very good knowledge of Excel

· Structured, independent, solution-oriented, and efficient way of working

· Analytical thinking and fast comprehension

· Strongly developed self-organization skills and self-motivation

· High customer orientation

· Ability to work in a team, strong communication skills and high-performance orientation.

· Excellent English language skills in written and spoken, additionally German would be an advantage.

· Experience with O365 applications.

Could-Have Skills and relevant experience.

Desirable but not essential skills and qualifications.

· Developing reports and dashboards using Power BI

· Earlier worked in SD WAN rollout and transition projects.

Education and Experience

· Degree(s) required: Bachelor's in computer science/IT or equivalent.

· Experience: 6+ years of experience in PMO/SMO, IT support, Infrastructure rollout projects. SD WAN rollout experience would be added advantage.

Technical Skills

· ITIL

· MS office, Power BI (Desired)

· Service Now

· Procurement applications - Ariba (Desirable)

B.Tech/M.Tech/MCA/BCA

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.