Senior Service Manager

At Schenker International S.A. de C.V. we are looking for a Senior Cloud Engineer to be part of our IT team, for our office in Guadalajara, Mexico, who will be responsible for providing globally standardized, reliable and scalable IT services for Business Intelligence and AI, including Data Warehouses, Big Data Services, and Customer Tracking & Tracing solutions, which are based on global operational systems. These IT services are designed and implemented in close collaboration with other teams in the worldwide Schenker organization.

What will be your challenges?

• Take ownership of the budget and service level agreements for the Ocean Data Cloud service
• Lead, structure and contribute to the development and testing of releases changes, using tools like Azure Data Factory, Azure Databricks and Power BI
• Take responsibility for driving the agile Kanban-based processes and successful implementation of the development
• Manage and coach internal and external developers in teams around the globe and ensure high quality implementation by creating reusable templates, best practices and guidelines
• Ensure an efficient service setup, smooth day-to-day operations and support and drive continuous improvement of the current system
• Manage complex stakeholder structure and ensure a good relationship between IT, business, and suppliers
• Prepare project- and investment requests and review proposals from external suppliers
• Drive continuous improvement and innovations as it makes sens

What you need to succeed?

• 5+ years of project- or service management experience
• Experience in Azure tools and technologies such as Azure Data Factory & Azure Databricks
• Practitioner of agile project management methods and tools
• Multi-year practical experience with architecting and building BI and AI solutions in the cloud, including requirements gathering, architecture definition and hands-on implementation
• Advanced Big Data and BI architecture, frameworks and governance experience
• Cloud architecture experience, in particular with Azure and AWS
• Extensive know-how and experience with cloud native services and tools
• Know-how with classical BI tools like Informatica PowerCenter, Oracle DB, SAP BusinessObjects, Power BI as well as state-of-the-art ones like Snowflake, ADF, IDMC, etc is advantageous
• Experience with Infrastructure as Code (IoC), preferred Terraform

Competences:

• Experience with working in international and remote teams
• Analytical thinker, results-oriented and innovative attitude
• Strong communication- and coaching skills with intercultural competence
• Fluent Business English (written and spoken)

Why you will love DB Schenker

Many of our jobs come with great benefits and career path opportunities:

• Generous and additional vacation and yearly bonus schemes
• Financial savings and various insurance options
• Grocery & restaurant vouchers
• Flexible & hybrid working models
• Global & multicultural environment: Collaborate with colleagues all around the world.
• Language courses
• Mentorship, career program & development opportunities
• Learning & education programs
• Mental health & support initiatives

How to Get Started

You can begin by applying above or visit us at https://dbschenker.com/global/careers

Stay Connected With Us

Web Page: http://www.dbschenker.com

DB Schenker is committed to a diverse and inclusive workplace. DB Schenker is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.