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Clerk - Customer Service

Your tasks

  • Follow the handling procedures as laid down for customers.
  • Process import and export declarations including preparation of necessary documentation. Liaise with customs to rectify and issues.
  • Ensure that all customer orders are fulfilled daily and respond shipment enquiries to customers on a timely manner.
  • Ensure the accuracy of system transactions and documents creation.
  • Ensure the accuracy of system transactions and documents creation.
  • Track and trace shipments where necessary, i.e. critical orders, delayed orders etc. and communicate progress internally and to customers.
  • Perform any special duties / projects as assigned by the management.

Requirements

  • Diploma or equivalent
  • Minimum 1 years related working experience in air freight forwarding / shipping / logistics field.

Benefits

Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.

Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.

Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

Our offer

Contact

All personal data will be treated confidentially.

Job Details

Position

Clerk - Customer Service

ID

202107270024

Company

Schenker China Ltd.

City

Shanghai

Created

Jul 26, 2021