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Customer Services Representative-inhouse(南山)

Your tasks

  • Maintain the transportation plan and arrange the booking in the customer system, track the booking status and feedback the corresponding flight and shipping information.


  • Confirm the next day's delivery plan with customers every day, arrange vehicles, track the progress of goods to port, ensure to deal with the abnormal arrival according to the customer's spot inspection requirements, and timely deal with the abnormal vehicle dispatching until it is solved.


  • According to the customer document template, make other document requirements of shipping / LOI / shipping company or shipping company.


  • Tracking report, uploading daily report and POD.


  • Follow up and feed back other abnormal situations related to freight transportation.

Requirements

  • Junior College or above


  • Minimum 1 year working experience in the freight forwarding industry


  • Able to handle a full set air export documents


  • Excellent typing skill


  • Computer literate. Proficiency in MS Office, including Excel and Word


  • Fair written and spoken English

Our offer

Contact

Echo Liao

Job Details

Position

Customer Services Representative-inhouse(南山)

ID

202106010034

Company

Schenker China Ltd.

City

Shenzhen

Created

May 31, 2021