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Executive, Customer Service (Export)

Your tasks

Job Overview
This position is responsible in monitor and leading the day to day documentation activities effectively (i.e. prepare BL, send SI to carrier, Billing, closing, etc) to ensure delivery of service levels in compliance with company and customer requirements
Job Responsibilities (duties / task)
  • Forward Draft BL to Shipper
  • Forward S/I to Shipping Line
  • Email shipper to confirm Schenker Draft BL
  • Email Shipping Line to provide us with draft BL
  • Email Shipping Line to provide Debit note
  • Checking Debit note from Shipping line whether rate apply is the same with CSD Shipping Instruction
  • ACI Submission for Canada shipment / AFR for Japan/ AMS Submission for US Shipment
  • Key in Event at TANGO system on the movement within 24hrs from the actual events
  • Prepare Invoice to Shipper and Schenker overseas
  • Request cheque from either Maggie or Subang office by email
  • Send pre-alert via e-mail to Schenker overseas or upload in TANGO
  • Check and print costing.
  • Sorting MB/L, HB/L, overseas inv, customer inv , carrier inv ,Port , forwarding stc
  • Complete file with closing.
  • Adhere to the instructions given by the by General Manager & HOD in relation to work.

Requirements

Job Specification (qualification, experience, skills, attributes)
  • Knowledge of Shipment Terms would be an advantage
  • Service oriented, good interpersonal and communication skills.

Benefits

Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.

Total Rewards Package
DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.

Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.

Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

Employee Insurance Benefits
We provide comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA) & Group Term Life (GTL).

Our offer

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Contact

To be considered for this position you must have valid rights to work and live in Malaysia

Job Details

Position

Executive, Customer Service (Export)

ID

202104160007

Company

Schenker Logistics (Malaysia) SDN BHD

City

Malaysia

Created

Apr 15, 2021