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Executive - Customer Service - Wangqiao site

Your tasks

  • Follow the handling procedures as laid down for the customer.
  • Provide timely response to customer’s queries or requests on daily operations.
  • Update customer with shipment status from time to time proactively
  • Work closely with operations and other teams within the project to meet customer’s require and solve daily operational issues.
  • Perform any special duties or projects as assigned by the superior.
  • Proper documentation filling
  • Understand and know well the operation cost, give right quotation to customer for any additional operation requirement. Record and give accounting dept. for billing.
  • Make sure the accurate system transaction and document creation.

Requirements

  • Diploma or equivalent
  • 3 years of experience in a related capacity
  • Ability to work effectively in a customer driven deadline environment
  • Good command of written English and spoken Chinese, Mandarin an asset.
  • Willing to work extended hours when required
  • Willing to work on shifts

Our offer

Contact

Steven Zhou

Job Details

Position

Executive - Customer Service - Wangqiao site

ID

202011230005

Company

Schenker China Ltd.

City

Shanghai

Created

Apr 20, 2021