How DB Schenker processes your personal data
What's this notice about?
Acc. to Art. 13, 14 GDPR the (European) Controller, in fact: DB Schenker entities like Schenker AG, shall inform about different topics while processing personal data. This information shall be given at the time of collecting personal data. To be transparent as possible, we decided to keep you up to data every time - not only at the time of collection.
But please note: this information is a description of business processes that contains processing of personal data. If necessary we'll inform you about additional collection or processing of your personal data if special cases occur.
Who is responsible for the processing of your personal data?
Within the meaning of data protection, the “Controller” is the responsible "person" that has to take care about a meaningful processing of your personal data. With respect to your business relationship this would be Schenker AG, another DB Schenker entity or more of them.
Regarding the Schenker AG your contact details would be:
Schenker AGKruppstr. 445128 EssenGermany
Please find your individual respective contact here on dbschenker.com by choosing your respective country through “Select location”.
As Schenker AG's Chief Privacy Officer, Maik Goehrke and his team will be glad to help you with questions around data protection.
Maik GoehrkeKruppstr. 445128 EssenGermany
Why do we process your personal data (and what is the legal basis)?
There are different reasons why we may process your personal data. Please find the most relevant ones below (and don't forget: as mentioned above we'll inform you about additional collection or processing of your personal data if special cases occur):
The processing of special types of personal data within the meaning of Article 9 Sec.1 GDPR ("sensitive" data, in particular health data) is carried out only on the basis named in Art. 9 GDPR; i.e. your consent or if this is necessary for the assertion, exercise or defense of legal rights.
Will we keep your data forever?
Your personal data will only be stored as long as necessary for the fulfillment of the strictly defined purpose and the national statuary obligations.
Do we transfer your data to anyone?
We only share information with third parties if it is required either for the business relationship or it is permitted by law. For the settlement of claims or the handling of compliance processes, it is generally necessary to pass on the information within the DB Schenker or the DB Group to the affected Group companies and organizational units. Even authorities can be among the recipients of data.
Typical service providers that receive data are IT and print service providers or call centers. Of course, internal and external service providers are bound contractually to safeguard data protection at a high level and required by applicable law.
DB Schenker is an international group with entities inside and outside Europe. Therefore, data transmission to a third country outside the EU / EEA may be required in certain cases. We only transfer data to a third country if the legal requirements for this are met, e.g. by concluding so-called standard data protection clauses, which provide for adequate safeguards for the protection of personal data.
Which rights can you claim acc. to your personal data?
The GDPR gives you a wide range of rights that you are able to claim.
We are going to change this information from time to time if necessary. This version was updated in August 2018.