Tehtäväsi
Responsibilities:
- Submission app - assign tasks
- Create Service Contract ID (SCID)
- New creations and updates
- Automate created SCID's
- Amendment and CCG group maintenance
- Maintain Freight Rates and Charge Rules
- Quality checks (incl FCL cost)
- Data reports and Admin tasks
- Monitors emails & requests and distributes them to the team members.
- Audits the work of the team and ensures that each work is processed timely and accurately.
- Responsible for creating/updating standard process manuals (DTP)
- Prepare and present analyses of reports and review of documentations
- Conduct and/or participate in Performance Review meetings
- Handle escalations or operational issues using relevant data
- Train new members and conduct process refresher/alignment training.
- Drives process improvement initiatives through process standardization and best practice sharing
- Manage relationships with stakeholders through regular engagement and handling of day-to-day transactions.
- Supports Leads for administrative functions, Reporting, Group Coordination, Improvement Initiatives, and Projects needed to accomplish team's targets and objectives.
Vaatimukset
Qualifications:
- Bachelor's degree graduate
- Highly detail oriented and organized in work.
- Ability to act and operate independently with minimal daily direction from manager to accomplish objectives.
- Excellent interpersonal, communication and problem-solving skills
- In-depth end-to-end process knowledge of the processes
- Outstanding customer service orientation and stakeholder management skills
- Excellent analytical skills and very strong continuous improvement skills
- Strong and strategic business understanding and an excellent ability to understand and manage complex situations in a fast-paced environment.
- Previous working experience preferably in large/global organization
- Advanced understanding of MS Office and how to utilize the different functionality.
- Self-motivational and ability to inspire others i.e., confidence and initiative.
Työsuhde-edut
Accident Insurance, Bereavement Leave, Birthday Gift, Birthday Leave, Emergency Leave, Laundry Allowance, Life Insurance, Maternity Benefit for Female Employees, Medical Coverage, Medicine Reimbursement, Professional Development, Uniform & Clothing Allowance, Vacation Leave, Work-life Balance
Tarjouksemme
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.