PMO L1 (Service Co-Ordinator - Junior)

Job Location: Gurugram

Number of positions: 2

Must-Have Skills and relevant experience

• Successfully completed commercial or technical professional training in information technology
• Knowledge of ITIL practices.
• Strong organizational skills in managing priorities.
• Experience in handling hardware/software rollouts.
• Confident handling of ticket systems (e.g. Service Now)
• Very good knowledge of Excel and/or Power BI
• Structured, independent, solution-oriented, and efficient way of working
• Analytical thinking and fast comprehension
• Strongly developed self-organization skills and self-motivation
• High customer orientation
• Ability to work in a team, strong communication skills and high-performance orientation.
• Excellent English language skills in written and spoken, additionally German would be an advantage.
• Experience with O365 applications.

Could-Have Skills and relevant experience.

Desirable but not essential skills and qualifications.

• Experience in the role of a Service Coordinator or Project manager in IT Network/ SD-Wan is a plus.
• knowledge in project management would be advantage.
• knowledge of Ariba is a plus.

Education and Experience

• Degree(s) required: Bachelor's in computer science/IT or equivalent.
• Experience: 3-5 years' experience in PMO/SMO, IT support or rollout projects in infrastructure services. SD WAN rollout experience would be an added advantage.

Technical Skills

• ITIL
• MS office, Power BI
• Service Now
• Procurement applications - Ariba (Desirable)

B.Tech/M.Tech/MCA/BCA

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.